Driver Instructor / Driving School, Stoke-on-trent

Privacy Policy for Ryan’s Driving School

This privacy policy explains how Ryan’s Driving School collects, uses, and protects the personal information of clients and website visitors in compliance with the UK General Data Protection Regulation (UK GDPR) or applicable privacy laws in your country.

1. Information We Collect

We may collect the following types of personal information:

• Contact details: Name, address, phone number, email address.
• Driving licence information: Provisional/full licence number, expiry date.
• Payment information: Payment method (card payments handled securely via (payment provider, e.g. Stripe, Square).
• Lesson history: Dates, times, locations, and progress notes.
• Test booking details: Theory or practical test dates and booking      references.

2. How We Use Your Information

We use your personal data to:

• Arrange and manage driving lessons.
• Maintain records of progress and payments.
• Communicate with you about lessons or test dates.
• Send appointment reminders and updates.
• Comply with legal and financial obligations.

3. Sharing of Information

We do not sell or share your personal data with third parties, except:

• When legally required (e.g. for HMRC or DVSA, DVLA, Law Enforcement).
• To payment processors (e.g. Stripe, Square), only as necessary to process payments securely.
• To third-party services used for booking, scheduling, or communication (e.g. Calendly, WhatsApp, etc.), under secure terms.

4. Data Storage and Security

We store data securely using password-protected systems. All reasonable steps are taken to prevent loss, misuse, or unauthorised access.

5. Your Rights

You have the right to:

• Request access to your personal data.
• Correct or update your information.
• Request deletion of your data (subject to legal retention requirements).
• Withdraw consent for communication at any time.

To exercise your rights, contact us at the contact details in section 7 below.

6. Cookies

Our website may use cookies to improve user experience. You can disable cookies in your browser settings.

7. Contact Us

If you have any questions or concerns about this policy or how your data is handled, please contact:

Ryan’s Driving School
ryansdriving88@gmail.com
07359382063